tag:blogger.com,1999:blog-64851858990770352992024-03-14T07:20:26.622-07:00DohJe is Thank YouDohJe is an online gratitude platform and staff recognition tool.DohJehttp://www.blogger.com/profile/07879875608000312822noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-6485185899077035299.post-4295994158731782082017-12-19T11:42:00.000-08:002017-12-19T13:20:59.539-08:00I See You<br />
<span style="font-size: x-small;">by Dawn Cheairs</span><br />
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<a href="https://www.dohje.com/ucsf-mb/staff/2141-kendra-g" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em; text-align: right;" target="_blank"><img border="0" data-original-height="1600" data-original-width="1600" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi10bXSLhRQ2RkjUk2X97gaTDV6XXRyuPBKph-764bCqFUsbwMgKNzyRL18-prDK-Nn7yr0ouxjxeGXXTKieVRsAHcYjZIMcyKt3Wz5U4BnB6f1dBAYHcymCUjyVR8bmAnlTFWVoku9gnM/s200/d.jpg" width="200" /></a>Part of what makes my job at DohJe so amazing is that I have the opportunity to take photographs of an organization’s staff when they onboard with us. This isn’t obligatory, but it sets us all up for success by including and recognizing those staff members that are so often overlooked. Sometimes literally overlooked. Individuals that work at large facilities, or organizations that have many physical locations, don’t necessarily know what their fellow employees look like. So I travel to the facility, set up my gear, and talk to strangers.<br />
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Historically, only healthcare executives and physicians have had professional photos taken, perhaps because they’re the only people that really needed them. Critics of DohJe said that nurses and other staff members would never agree to be listed online. We disagreed, and speculated that if they had a great photo, many staffers wouldn’t mind theirs being on a gratitude site like DohJe. And since listening to the naysayers has never been one of my strengths, I studied photography with my now mentor, <a href="http://www.ericraeber.com/" target="_blank">Eric Raeber</a>, and got to work.<br />
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I have always been able to strike up a conversation with a complete stranger under any set of circumstances, so you can imagine I’m pretty comfortable in this situation. I’m a people person, through and through. But healthcare includes all sorts of people, many of whom are not keen on having their photo taken. Some vehemently protest, while others pose endlessly and enjoy every second of the experience. Most just want it over with quickly and to get back to work.<br />
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During each shoot, my goal is to bring out the “je ne sais quoi”, the THING that makes a person special, and coax it into the photograph. I’m sure you’ve seen it. It’s that light that illuminates a man when he talks about his passion. That fierce strength that suddenly appears on a woman’s face. The fascinating angles of a body when the human in front of you declares the story of their trials and triumphs. The thing could be named “beauty”, but it doesn’t really matter what it’s called. It exists in every single one of us, and I want it to come out and play.<br />
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How I see someone is not usually how they see themselves. I see wisdom in the wrinkles and burgeoning hope in the awkward smiles. I see lives lived or just getting started. I see authentic human beings … being. It is my distinct pleasure to be a part of something intimate and public, simultaneously.<br />
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DohJehttp://www.blogger.com/profile/07879875608000312822noreply@blogger.com0tag:blogger.com,1999:blog-6485185899077035299.post-62753792865066798542016-05-09T21:37:00.000-07:002016-05-10T09:34:28.887-07:00DohJe using gratitude to topple turnover at Hilltop<div dir="ltr" style="line-height: 1.5999999999999999; margin-bottom: 22pt; margin-top: 11pt;">
<span style="background-color: white; color: black; font-family: "arial"; font-size: 13.333333333333332px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">By: Mata Smith</span><br />
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<span style="background-color: white; font-family: "arial"; font-size: 13.333333333333332px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a href="http://greatergood.berkeley.edu/gg_live/science_meaningful_life_videos/speaker/robert_emmons/the_benefits_of_gratitude/" target="_blank">Gratitude</a> is described as a state of being that is fundamental to a life well lived. Scientists are finding that if gratitude is practiced habitually, a slew of benefits may be reaped, such as a stronger immune system, higher level of positive emotions, more optimism, acting compassionately and feeling less lonely and isolated. <a href="http://www.dohje.com/" target="_blank">DohJe</a> is a company making it easy to share gratitude. It is reinventing recognition for healthcare by providing a simple, new way for patients to thank a caregiver and for caregivers to support one another. And, I'm excited to have recently joined the team here in beautiful <a href="https://edcoinfo.com/" target="_blank">Bend, OR</a>!</span></div>
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<tr><td class="tr-caption" style="text-align: center;">Mata Smith, DohJe writer</td></tr>
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<span style="background-color: white; font-family: "arial"; font-size: 13.3333px; line-height: 1.6; white-space: pre-wrap;">DohJe’s recent partnership with <a href="http://thecommonsgj.org/" target="_blank">Hilltop Community Resources</a>,</span><span style="background-color: white; font-family: "arial"; font-size: 13.3333px; line-height: 1.6; white-space: pre-wrap;"> an assisted living and home care partner in Grand Junction, CO, will allow a resident's family members to directly thank the staff who care for their loved ones many miles away. Caregivers will also be able to communicate positively and share gratitude with one another, decreasing turnover and increasing morale and performance.</span></div>
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<span style="background-color: white; font-family: "arial"; font-size: 13.3333px; vertical-align: baseline; white-space: pre-wrap;">Many of us may face the difficult decision to place a parent or loved one into an assisted care facility. The intention with this life change is to ensure that the people who took such good care of us will receive the same love and attention in their most delicate years. Studies indicate however, that recruiting and securing assisted living employees is becoming a serious problem for long-term care facilities. Staff stability is critical to providing care to assisted living residents and high quality assisted living services depend upon a reliable, well-trained workforce. Hilltop is ensuring this workforce by joining forces with DohJe. </span></div>
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<span style="background-color: white; font-family: "arial"; font-size: 13.3333px; vertical-align: baseline; white-space: pre-wrap;"><a href="http://thecommonsgj.org/" target="_blank">Hilltop</a>, recently named one of the healthiest places to work by the American Psychological Association, is dedicated to ensuring the welfare of its employees and the clients they serve. Its partnership with DohJe will continue to support this mission. </span></div>
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<span style="background-color: white; font-family: "arial"; font-size: 13.3333px; vertical-align: baseline; white-space: pre-wrap;">"At Hilltop we are committed to employees having a great experience and believe that receiving gratitude is an important element of that,” says Michaelle Smith, Senior Director, Hilltop Community Resources. “We know that employees who feel valued provide outstanding service to our clients. We are excited to start using DohJe.com to harness the power of gratitude." </span></blockquote>
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<span style="background-color: white; font-family: "arial"; font-size: 13.3333px; vertical-align: baseline; white-space: pre-wrap;">Turnover and truancy costs health care facilities millions of dollars. The rate of turnover for new nurses alone is 30% for the first year and up to 57% by the second year according to research reported by </span><a href="http://www.americannursetoday.com/tripping-over-the-welcome-mat-why-new-nurses-dont-stay-and-what-the-evidence-says-we-can-do-about-it/" style="text-decoration: none;"><span style="background-color: white; font-family: "arial"; font-size: 13.3333px; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">American Nurse Today</span></a><span style="background-color: white; font-family: "arial"; font-size: 13.3333px; vertical-align: baseline; white-space: pre-wrap;">. </span><span style="background-color: white; font-family: "arial"; font-size: 13.3333px; vertical-align: baseline; white-space: pre-wrap;"> </span><span style="background-color: white; font-family: "arial"; font-size: 13.3333px; vertical-align: baseline; white-space: pre-wrap;">The ability to recognize nurses and send thank you notes through the DohJe platform has already had an impressive effect on reducing this turnover rate and its associated cost at partner facilities. DohJe has partnered with academic researchers from Harvard Business School and the University of Michigan to study how sharing gratitude using DohJe's real-time, web-based recognition system can have a significant impact on employee retention and staff morale at Hilltop and several other leading facilities. </span></div>
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<span style="background-color: white; font-family: "arial"; font-size: 13.3333px; vertical-align: baseline; white-space: pre-wrap;">A little bit of gratitude goes a long way, and with DohJe’s solution, it takes only 2 minutes to share it. Gratitude is a beautiful thing, and it makes an impact. </span></div>
Anonymoushttp://www.blogger.com/profile/11433491611611132600noreply@blogger.com1tag:blogger.com,1999:blog-6485185899077035299.post-18459298788843058752016-03-08T22:22:00.000-08:002016-03-09T10:05:08.126-08:00DohJe in Bend, ORSooo, we've been absolutely terrible about posting to our blog for the past year! Sorry, we've been busy launching DohJe at new facilities like <a href="https://www.dohje.com/delta-county-memorial-hospital">Delta County Memorial Hospital</a> in Delta, CO, which is around 30 minutes from Grand Junction, CO and adding a bunch of exciting new features to the product...more on that soon. Oh, and we moved our HQ to Bend, OR.<br />
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<tr><td class="tr-caption" style="text-align: center;">Jonathan Crowell, Registered Respiratory Therapist<br />
Delta County Memorial Hospital<br />
Photo Credit: Dakota Cole</td></tr>
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I promise to write more soon, but for now I'm going to link to a recent article about DohJe in <a href="https://startupbend.com/articles/meet-dohje-a-gratitude-platform-that-helps-patients-thank-caregivers/">StartupBend.com</a> that gives a quick snapshot of where things are at for us right now.<br />
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Anonymoushttp://www.blogger.com/profile/11433491611611132600noreply@blogger.com0tag:blogger.com,1999:blog-6485185899077035299.post-33846743757919803642014-12-16T12:56:00.000-08:002014-12-17T09:52:16.395-08:00Lean Startup Conference Ignite Talk - DONE!I applied last year to speak at the Lean Startup Conference, but I didn't get selected. This year I tried again, and they picked me. Yay! <br />
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Thanks to the <a href="https://twitter.com/leanstartup">Lean Startup</a> Conference organizers: <a href="https://twitter.com/ritika_puri">Ritika Puri</a>, <a href="https://twitter.com/SarahM">Sarah Milstein</a>, and <a href="https://twitter.com/ericries">Eric Riess</a> for giving me the opportunity to be a part of the fun 5-minute Ignite talks! For those of you who don't know what an Ignite talk is...it's 20 slides on an automatic timer every 15 seconds. No exceptions. <br />
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I spoke about the art of turning hospital gatekeepers into advocates so we could test our MVP (minimum viable product) at UCSF.<br />
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Thanks also to the incredibly supportive crowd at the Fairmount Hotel Grand Ballroom who laughed at my jokes. Maybe it helped that there were free drinks before the talks began. :)<br />
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Practice. Practice. Practice.</h4>
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Thanks also to the 50+ people who let me practice with them before the big event. Once my DohJe teammates heard the talk 10 times, it was time to move on to a new audience. At first I gave my talk to my favorite coffee shop owners. Then my neighbors and friends. Then I got into an awesome group of other Lean Startup Speakers to practice together over Google Hangout.<br />
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Oh, and I also practiced on my 3 and 6 year old boys. For anyone who knows me, you know that I have always spoken fast and tend to mumble. Always. So, I practiced reading Curious George books to my kids very SLOWLY with strategic pauses for emphasis. They both said, "Wow, Mom, I can understand every word you are saying." I guess I should have been practicing speaking slowly much sooner. But it's one of those weaknesses that at age 42 I thought I would never really be able to improve. I've tried, but it's never really helped much. Until now. <br />
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I guess you really can teach old dogs new tricks...if you try hard enough. </h4>
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In the couple days leading up to the conference, I gave my talk to the wonderful woman who colors my hair, Lynette at <a href="http://www.curlzalamode.com/">Curlzalamode</a>, the cool clothing shop worker who helped me pick out a new outfit to wear, and the bike store owner where I was procrastinating by test riding some bikes. You never know who will give you the best feedback. The bike store owner had been in PR and was a phenomenal coach...and his dad had been the VP of HR at Stanford Hospital for 20 years. If you watch the video you will see why that was so crazy to me. <br />
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On the actual day of the talk, I gave my talk a few more times... to the fabulous drag queen makeup artist I was lucky enough to have do my makeup and the awesome blowout magician, Suzie at <a href="http://www.blowologysf.com/">Blowology</a>.<br />
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I've never put so much time into a presentation, but it really makes a difference. The big thing that clicked for me on this talk was letting go of what I wanted to say and focus on delivering one main point in a way that the audience could actually absorb (Thanks, <a href="https://twitter.com/sallykohn">Sally Kohn</a>!) In order to get to the point where my test "audience" did not have the deer in the headlights look, I had to cut out around 15 minutes of additional content that I originally tried to cram into my 5-minute talk.<br />
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Thank you everyone who helped me. I am truly grateful for your time and support!</h4>
Anonymoushttp://www.blogger.com/profile/11433491611611132600noreply@blogger.com0tag:blogger.com,1999:blog-6485185899077035299.post-37705618360406964522014-12-15T22:20:00.000-08:002014-12-15T22:22:30.335-08:00'Selfie' tutorial from 15-year old selfie expert plus chance to win $25 Amazon gift card<div class="p1">
<i>Hello! Sorry we've been so quiet on the blog for so long! It's been a busy second half of the year. We will fill you in on all the news soon....</i></div>
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<i>In the mean time, here is a fun little post from one of our newest team members, Kirsten Spraker. Kirsten is heading up DohJe operations on the east coast. She was an Air Force helicopter pilot and her military experience will be a huge help as we work to bring DohJe to military and VA hospitals in 2015. Here is Kirsten at the top of Mt. Fuji. She was stationed in Japan with her family before returning to DC in Aug. </i></div>
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Attention CAREGIVERS: help us get the gratitude flowing! Patients are looking for you to send their gratitude and close their gratitude debts - they really want and need to find you! Haven't posted a profile picture yet on DohJe? Don't have a headshot readily available? No problem!</div>
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I bet you have a smartphone with a 'selfie' camera option or you know someone who does. How in the the world do you take a good selfie, you ask? Well, DohJe, Inc. consulted a 15 year old selfie expert to offer some tips. Who better to consult than a teen who has taken 1000's of selfies already in her life! Take a look at this quick, helpful tutorial to learn how to take a perfect selfie worthy of posting online for patients to find you...</div>
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Send us a note to <a href="mailto:admin@dohje.com">selfie@dohje.com</a> after watching this tutorial and let us know if it was helpful! </div>
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Remember the goal of your DohJe selfie is to help patients recognize you, so think about <b>wearing your scrubs </b>and whatever hairstyle, glasses, etc that you wear to work. </div>
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<span style="color: blue;">CONTEST: At the end of January, we will give away two $25 Amazon gift cards for...</span></div>
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<span style="color: blue;">1. The most helpful feedback </span></div>
<span style="color: blue;">2. The best DohJe style selfie</span><br />
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You can attach your selfie to your DohJe profile from the "edit profile" page. </div>
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If you don't have a DohJe account, click "sign-up" in the top right corner at DohJe.com and we will work with your facility to get you up and running right away!</div>
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We are so proud of all of you!</div>
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Kirsten</div>
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Anonymoushttp://www.blogger.com/profile/11433491611611132600noreply@blogger.com0tag:blogger.com,1999:blog-6485185899077035299.post-47463132036144140922014-05-07T11:32:00.000-07:002014-05-07T11:46:26.379-07:00Happy One Year Anniversary to DohJe.comOne year ago, on May 6, 2013, we launched DohJe.com with our first partner, <a href="http://www.mountainmidwifery.com/">Mountain Midwifery Center</a> in Denver, Colorado in honor of National Nurses Week. Happy Anniversary! Happy Nurses Week!<br />
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Since then patients and co-workers have been sending some pretty heart-warming DohJeNotes.<br />
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We wanted to keep things simple at first and just share notes one-to-one. Now we realize that these amazing notes can be super inspirational to others. So, we will be adding a new opt-in to share feature when composing a DohJeNote that lets the sender decide if they want to also share the note with the manager and possibly on the new DohJe gratitude board we're working on. <br />
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In the meantime, I asked one of the recent patients at UCSF Benioff Children's Hospital if we could share one of her DohJeNotes as an example of some of the great gratitude being shared. I'm thrilled she said yes, and "...we love this ability to share our gratitude through Dohje..."<br />
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Thanks, Megan! Here is her DohJeNote to <a href="https://www.dohje.com/ucsf/staff/116-janice-t">Janice</a> at UCSF Benioff Children's Hospital:<br />
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<tr><td style="text-align: center;"><span style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiIlO04rQzPe1PXaG9ml1yykHd578rI3EbQlgYoW2IwYzBrftFkuBwmZAlYhdo80Oct8z2dvUbtOkKj9HuYuN5no02JH3jqE4wOJOERyGmw0iadvPozsm34qEmMG32UHqDKnJ0livXMim0/s1600/Janice+Tinsley.jpg" height="200" width="200" /></span></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Janice T. <span style="font-size: xx-small;">Photo By: Eric Raeber</span></td></tr>
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<span style="color: #6aa84f;">"Janice! I just found out about this website and I am so excited to send you a proper note thanking you for your love and support during and after the birth of our first child, daughter, Paige...Your sense of humor was a breath of fresh air and made me feel right at home throughout my roller coaster labor. I can't express enough, how wonderful our experience was during our stay in the L&D at UCSF Benioff Children's Hospital. Your genuine compassion for our well being speaks volumes. You have chosen the perfect field and we are forever grateful that you have dedicated so many years to it. You kept us informed and calm throughout our labor that progressed quickly, sent us to the OR and then back to our room where we experienced the best day of our life. There is no other nurse that we would rather have had to be there to share it with. We are now almost 6 weeks postpartum and will begin practicing yoga with our little girl. Since it seemed that yoga is what got me through pushing so successfully. Thank you for keeping it real by sharing your own experiences and making us feel normal. You are amazing and we love you. Know that you are both respected and appreciated. You made our experience one we will never forget. Thank you, thank you, thank you! Sending all our love and gratitude. Kindly, Megan, Kenny and Paige"</span></blockquote>
Here's to a great year #2 and many many more notes of gratitude!<br />
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<br />Anonymoushttp://www.blogger.com/profile/11433491611611132600noreply@blogger.com2tag:blogger.com,1999:blog-6485185899077035299.post-145811382905609012014-03-20T12:51:00.001-07:002016-04-27T14:37:46.183-07:00DohJe: Videos, Photos, Design, and Gratitude<div class="MsoNormal" style="margin-bottom: 0.0001pt;">
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<span style="font-family: "trebuchet ms" , sans-serif; font-style: italic; line-height: 1.15; white-space: pre-wrap;">It's been a wonderful week of launching a new pilot site, a news story, and the continuation of great work with amazing people. We live what we're doing, so this post is all about gratitude.</span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">I am so incredibly grateful to Gabe Slate and Eric Eglin at </span><a href="http://news.kron4.com/" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">KRON4 News</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> in San Francisco for the amazing story they just did on the DohJe launch at </span><a href="http://www.ucsfbenioffchildrens.org/" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">UCSF Benioff Children's Hospital</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">. </span></span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;">Right after the news aired, we had a constant stream of "</span><a href="https://www.dohje.com/submissions/new" style="font-family: Arial, Helvetica, sans-serif; line-height: 1.15; text-decoration: none;"><span style="text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">find my caregiver</span></a><span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;">" submissions on </span><a href="http://dohje.com/" style="font-family: Arial, Helvetica, sans-serif; line-height: 1.15; text-decoration: none;"><span style="text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">DohJe.com</span></a><span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;">. And they are still coming in! </span><span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;">We connected with Eric </span><span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 17.25px; white-space: pre-wrap;">Eglin</span><span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;"> after seeing his comment on a </span><a href="https://www.linkedin.com/" style="font-family: Arial, Helvetica, sans-serif; line-height: 1.15; text-decoration: none;"><span style="text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">LinkedIn</span></a><span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;"> article by </span><a href="http://my.clevelandclinic.org/" style="font-family: Arial, Helvetica, sans-serif; line-height: 1.15; text-decoration: none;"><span style="text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Cleveland Clinic</span></a><span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;"> CEO, Toby Cosgrove. Eric expressed his gratitude to Toby and the staff at Cleveland Clinic, and DohJe Purveyor of Gratitude, Chris Wolstenholme, commented back. Eric understood what we are trying to do from his personal experience, and graciously offered to wait to cover our story until we were ready to announce the UCSF launch. </span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;"><br /></span><span style="background-color: transparent; font-family: "arial" , "helvetica" , sans-serif; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Gabe was the "live" guy, and is clearly a wizard. He arrived at UCSF BCH at 2:15pm, set up in minutes, and did just one take of everything (because he makes everyone so comfortable). He masterfully edited the footage and then aired it on the 8pm broadcast the same night. He even managed to get the video up on the KRON4 site less than an hour later (when it normally can take over 24 hours). Thank you Gabe and KRON4 News team! </span></div>
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<span style="background-color: transparent; font-family: "arial" , "helvetica" , sans-serif; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><br /></span><span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="line-height: 1.15; white-space: pre-wrap;">These three leaders at UCSF</span><span style="line-height: 17.25px; white-space: pre-wrap;"> have been amazing to work with:</span><span style="line-height: 1.15; white-space: pre-wrap;"> Kim Scurr (RN and Executive Director of the UCSF Benioff Children's Hospital), Diane Vonbehren (RN and Director-Perinatal Services), and Elizabeth Harrington (RN and Patient Care Manager, Center for Mothers and Newborns). Here they are in the Charlie's Angels walk that Gabe shot for the KRON4 News story. It didn't make the final 2-minutes, but I thought they look super cool. (Left to Right: Elizabeth, Kim, Diane). Thanks also to Juliana Bunim, UCSF Media Relations Manager, who helped me navigate the maze and get approvals to shoot the interview at UCSF BCH. </span></span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">I’ve been having fun going to</span><a href="http://www.ucsfbenioffchildrens.org/" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;"> UCSF</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> every week, meeting more of their staff, taking their photos, and making product improvements based on their feedback. I learned that nobody likes their badge photo, so Team DohJe hatched a plan. We think we can help them get comfortable putting their face on</span><a href="https://www.dohje.com/" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;"> DohJe</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> if they have a photo they love. But I’m not a photographer so ...</span></span><br />
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<tr><td class="tr-caption" style="text-align: center;"><span style="font-family: "times" , "times new roman" , serif; font-size: x-small;">Eric Raeber, Tea Towel Superhero</span></td></tr>
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<span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Abundant thanks to our superhero DohJe photographer, </span><a href="http://www.ericraeber.com/" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Eric Raeber</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">! Eric is super-fun to work with. After a couple hours of laughing and taking photos of our "model" (rockstar Stanford ER MD, Rebecca Walker), Rebecca helped me capture this photo of Eric. Rebecca had no idea what she was getting into.</span></span></div>
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<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUb4lmm3meGDiozvVokZ5rNwuakZKOQcZKLw0R9nG4peyaEwXGbdidNkQTUoTgtNaUwYcBU_oI33hMiJdLTaOJ8iqokpR3MjUXJ0QZ7fy9_FqnfVlxVQ-uYAVr3Sfa7FJs_MICyKFX21c/s1600/d574_336.jpg" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgUb4lmm3meGDiozvVokZ5rNwuakZKOQcZKLw0R9nG4peyaEwXGbdidNkQTUoTgtNaUwYcBU_oI33hMiJdLTaOJ8iqokpR3MjUXJ0QZ7fy9_FqnfVlxVQ-uYAVr3Sfa7FJs_MICyKFX21c/s200/d574_336.jpg" width="200" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Jessie K., RN</td></tr>
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<span style="background-color: transparent; font-family: "arial" , "helvetica" , sans-serif; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Not only has Eric taken amazing photos for our new posters, he has also taught me how to take headshots. He lets me borrow his portable flash set-up so I can take photos whenever I’m meeting with people at UCSF. Then he edits my photos and makes me look like a pro! </span><br />
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<tr><td class="tr-caption" style="text-align: center;">Amanda Krantz, CEO in a sweater</td></tr>
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<span style="font-family: arial, helvetica, sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;">The idea for better headshots came from the guys at </span><a href="https://about.me/" style="font-family: arial, helvetica, sans-serif; line-height: 1.15; text-decoration: none;"><span style="text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">about.me</span></a><span style="font-family: arial, helvetica, sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;">. They did fantastic photo shoots to help get new users, and the awe of the experience just stuck. This photo was taken at one of those shoots by</span><a href="http://www.justinwinokurphotography.com/" style="font-family: arial, helvetica, sans-serif; line-height: 1.15; text-decoration: none;"><span style="text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;"> Justin Winokur Photography</span></a><span style="font-family: arial, helvetica, sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;">. Thanks for the photo and the inspiration!</span></div>
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<tr><td class="tr-caption" style="text-align: left;"><span style="font-family: "times" , "times new roman" , serif; font-size: x-small;">Eric's photo of Ahn and Rohan</span></td></tr>
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<span style="font-family: arial, helvetica, sans-serif; line-height: 1.15; vertical-align: baseline; white-space: pre-wrap;">Bobbi Williams, General Manager of </span><a href="http://www.naturalresources-sf.com/" style="font-family: arial, helvetica, sans-serif; line-height: 17.25px; white-space: pre-wrap;" target="_blank">Natural Resources</a><span style="font-family: arial, helvetica, sans-serif; line-height: 1.15; white-space: pre-wrap;">, allowed us to set up an a photo shoot in the store's green room. Ahn and her boys were my planned-for models, but we photographed a couple of brave strangers as well. Thanks all!</span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Thanks to Chris Anton at</span><a href="http://www.cloudburstdesign.com/" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;"> Cloudburst Design</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> Studio in Boulder, CO for the graphic design on our posters. This is one of a series of eight. He iterated, gave thoughtful suggestions, and ended up with a great final product.</span></span></div>
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<b style="font-weight: normal;"><span style="background-color: transparent; font-family: "arial" , "helvetica" , sans-serif; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"></span></b></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">A long overdue thanks to Angela Chih at </span><a href="http://www.ahcdesign.com/" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">AHCDesign</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> for our DohJe logo design, our first website mockups, and our business cards!</span></span></div>
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<tr><td class="tr-caption" style="text-align: center;">DohJe poster on display at Summit Coffee</td></tr>
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<span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Thanks to </span><a href="http://www.yelp.com/biz/summit-coffee-redwood-city" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Summit Coffee</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> for providing great wifi, coffee, and empanadas during my "office" hours. And thanks also for proudly displaying our DohJe “Easy Peasy” poster where all of your loyal customers can see it!</span></span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Thanks to </span><a href="https://www.dohje.com/ucsf/staff/56-elspeth-c" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Elspeth C</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">., the UCSF BCH nurse who helped me deliver a 9 pound baby and inspired me to start DohJe in the first place.</span></span></div>
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<span style="background-color: transparent; font-family: "arial" , "helvetica" , sans-serif; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><br /></span></div>
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<span style="background-color: transparent; font-family: "arial" , "helvetica" , sans-serif; font-style: normal; font-variant: normal; font-weight: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">And a final thanks to my co-founders, Francis Li and Dawn Cheairs, who do EVERYTHING!</span></div>
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DohJehttp://www.blogger.com/profile/07879875608000312822noreply@blogger.com0tag:blogger.com,1999:blog-6485185899077035299.post-55496363095829896492014-02-06T18:49:00.000-08:002016-05-10T07:49:40.141-07:00DohJe: A New Year for Gratitude<div class="MsoNormal" style="margin-bottom: 0.0001pt;">
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<tr><td class="tr-caption" style="text-align: center;">Nevada Below - Jan2014</td></tr>
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<span style="background-color: white; font-family: "arial" , "helvetica" , sans-serif; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The alarm sounds at 3:30AM. Off to the airport for a company workshop. Departing at the crack of dawn on Friday morning with meetings piled up all weekend. It's the New Year, alright. Does this sound familiar? The laundry barely finished in time to get some rest; a quick kiss goodbye before vanishing to the ways of your work.</span></div>
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<span style="background-color: white; font-family: "arial" , "helvetica" , sans-serif; line-height: 1.38; white-space: pre-wrap;">Busy lives, everywhere. But in the millions of encounters each day, there are so many reasons to be grateful. At this workshop, two colleagues will be face-to-face for the first time in four years. The flight alone is an impressive feat. Consider a near miss car accident at 70 mph, and the co-worker who maneuvered to avoid the catastrophe. This is all amazing, but not out of the ordinary. That's the point - the joy is in the journey. Little things can have the greatest impact.</span><br />
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<span style="background-color: white; font-family: "arial" , "helvetica" , sans-serif;"><span style="font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">DohJe crossed into the new year celebrating over 6 months of collaboration with </span><a href="http://www.mountainmidwifery.com/" style="text-decoration: none;"><span style="font-style: normal; font-variant: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Mountain Midwifery</span></a><span style="font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">, </span><a href="http://www.renewalcare.org/" style="text-decoration: none;"><span style="font-style: normal; font-variant: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">RenewalCare</span></a><span style="font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">, and </span><a href="http://www.westshoremidwifery.com/" style="text-decoration: none;"><span style="font-style: normal; font-variant: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Westshore Midwifery</span></a><span style="font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">. With feedback from clinics, caregivers, and patients - DohJeNotes are easy to use to reach out and share appreciation. Simple. The excitement at DohJe is revolving around launching with </span><a href="http://www.ucsfbenioffchildrens.org/" style="text-decoration: none;"><span style="font-style: normal; font-variant: normal; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">UCSF Benioff Children's Hospital</span></a><span style="font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> this month and expanding to large hospital facilities.</span></span></div>
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<tr><td class="tr-caption" style="text-align: center;">McWay Falls, Big Sur, CA</td></tr>
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The story line above is actually based on events from the DohJe team meetup in Big Sur, California. Attending a </span><a href="http://www.esalen.org/" style="text-decoration: none;"><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">workshop</span></a><span style="background-color: transparent; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> to help guide the company culture and growth, the team was also planning the final steps for launching with </span><a href="http://www.ucsfbenioffchildrens.org/" style="line-height: 1.38; text-decoration: none;"><span style="background-color: white; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">UCSF</span></a><span style="background-color: white; line-height: 1.38; vertical-align: baseline; white-space: pre-wrap;"> mid-January. The workshop leaders, Terces and Matthew Engelhart, are founders of </span><a href="http://www.cafegratitude.com/" style="line-height: 1.38; text-decoration: none;"><span style="background-color: white; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Cafe Gratitude</span></a><span style="background-color: white; line-height: 1.38; vertical-align: baseline; white-space: pre-wrap;"> </span><span style="background-color: white; line-height: 1.38; vertical-align: baseline; white-space: pre-wrap;">and </span><a href="http://gracias-madre.com/" style="line-height: 1.38; text-decoration: none;"><span style="background-color: white; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Gracias Madre</span></a><span style="background-color: white; line-height: 1.38; vertical-align: baseline; white-space: pre-wrap;">. Being as DohJe literally means "thank you" in Cantonese, the alignment for us was straightforward. But the other participants ranged broadly. A founder of universities in Egypt, government employees, corporate finance executives, entrepreneurs</span><span style="background-color: white; vertical-align: baseline; white-space: pre-wrap;"> </span><span style="background-color: white; line-height: 1.38; vertical-align: baseline; white-space: pre-wrap;">galore. They were all looking for guidelines to make their work more meaningful, enjoyable, and sustainable for themselves and their teams. </span></span></div>
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<span style="background-color: white; font-family: Arial, Helvetica, sans-serif; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">It was astounding to see this range of professional guests coming from around the world to listen to the founders of a few restaurants tell their story of company culture. That alone was a testament to the value of the Engelharts’ business style and reputation. Participants shared experiences and backgrounds that were so expansive, but the fundamentals of open communication and respect resonated from each discussion. When explaining the goal for DohJe, a participant dove into his experience with ambulance drivers when his mother was transported to the hospital. She was very ill, and he was aware that this may be their last visit. The ambulance drivers were asking him questions but he said that he was frozen in the moment. The EMT crew helped to guide him through the questions and answers, resulting in the mother and son connecting one final time. Afterward, he searched and tracked down the EMT crew to personally express his gratitude for their guidance and the gift of being with his mother. They said: "you're welcome, it's our job."</span></div>
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<span style="background-color: white; font-family: Arial, Helvetica, sans-serif; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">It's all part of the job. Yes. Your job might greatly benefit others, and certainly many individuals greatly contribute to your success. Some might think saying “thank you” or sending a note of gratitude is ordinary or unimportant. It is not. Each time you act on your feelings of gratitude, you make the world and yourself, better. Seriously. Take a look at this Experiment in Gratitude showing evidence that the simple act of sharing gratitude can improve YOUR happiness.</span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><span style="background-color: white; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">By using DohJe to say “thank you”, you share this goodness with the recipient-caregiver immediately, and a cascade of gratitude begins. If there is a nurse, doctor or caregiver that you wish you had said thank you to one more time, you should send a DohJeNote, </span><a href="https://www.dohje.com/submissions/new" style="text-decoration: none;"><span style="background-color: white; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">here</span></a><span style="background-color: white; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">.</span></span></div>
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<span style="background-color: white; font-family: Arial, Helvetica, sans-serif; vertical-align: baseline; white-space: pre-wrap;">We will locate your caregiver and deliver your gratitude ...even if the hospital/facility is not a member, yet!</span></div>
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DohJehttp://www.blogger.com/profile/07879875608000312822noreply@blogger.com1tag:blogger.com,1999:blog-6485185899077035299.post-37297018738828363092013-07-18T12:37:00.001-07:002016-04-27T14:54:53.925-07:00DohJe: the Walls Around Caregiver City<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Everyone wants to know "how it all started". Below is the letter written to a fantastic nurse by my friend and DohJe CEO, Amanda Krantz. It's the reason she started this whole endeavor and a glimpse into what happens when something cannot be brushed aside or ignored any longer. </span></div>
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<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">But first, a little note. </span></div>
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<a href="https://lh3.googleusercontent.com/lz0RdXMjeNDna-mnpeFgTQUJT-xO15pDmshL3NgLXuCYpwlpsji9uuHfua0bNA9cpHGTBEpbcGa5pZkAhtkyW1lYLp221IhJy2Zs1z5iD6DSzFRcNhxfDeybqY7qx23THBlMRw" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="263" src="https://lh3.googleusercontent.com/lz0RdXMjeNDna-mnpeFgTQUJT-xO15pDmshL3NgLXuCYpwlpsji9uuHfua0bNA9cpHGTBEpbcGa5pZkAhtkyW1lYLp221IhJy2Zs1z5iD6DSzFRcNhxfDeybqY7qx23THBlMRw" style="border: none; transform: rotate(0rad);" width="267" /></a><span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">I never imagined it would be so difficult to find a specific someone in healthcare. After in-person visits and many phone calls and emails later, Amanda was finally given the email address for the nurse that she wanted to thank. Through her experience and the experiences of many of you, we have learned that hospitals are so locked-down and worried about privacy that they aren't letting in the gratitude. Safety and privacy are very important. But so is gratitude and its impact on both the givers and receivers of care. And I think we can all agree that stalking a caregiver on Facebook shouldn't be the way we find and thank them.</span></div>
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<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> </span></div>
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<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">This is why we need DohJe. We need a way to say "thank you" five years later. We need immediate notification, even if the expression of gratitude was delayed. We need to close the loop. We need to stop writing this "little note" and let you read the letter.</span></div>
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<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Hi Laura,</span></div>
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<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">I met you 5 years ago when you were assigned to me for labor and delivery of my first son at </span><a href="http://www.cpmc.org/" style="text-decoration: none;"><span style="background-color: transparent; color: #1155cc; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">CPMC</span></a><span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">. I've been wanting to say thank you for taking such great care of me! I'm sorry I never was able to deliver my gratitude until now, but I thought you'd like to know how very grateful I am for the great care you gave me. I stopped by the hospital a few times in person but you weren't working at those times, and I'm not sure if anyone ever passed along my note. </span></div>
<b style="clear: left; float: left; font-weight: normal; margin-bottom: 1em; margin-right: 1em;"><br /><br /><img height="267" src="https://lh6.googleusercontent.com/5f5UIl2j7fEww2uGK4NDNu_YFm6XSdvZbbMMwhG6u5XfhQqZG4y0t7Hjwmn3BQq95U9W33R9fklS2YiATy_i_XMAC-NEaLIhb6YE60kl4-DyeeWoEdeZ2cwAYDqYRK8-74hLVQ" style="border: none; transform: rotate(0rad);" width="200" /></b><br />
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">I know you see tons of patients and this description may still not help you remember who I am, and that's OK. I'll share anyway just to give you some context. I've also attached a recent picture of my son Jude (who you helped deliver) and my second son, Kai who was delivered by VBAC with no drugs at </span><a href="http://www.ucsf.edu/" style="text-decoration: none;"><span style="background-color: transparent; color: #1155cc; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">UCSF</span></a><span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> (no offense against CPMC, but UCSF was more supportive of a VBAC).</span></div>
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<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">With Jude, I was hoping to labor at home as long as possible and then have an unmedicated birth at the hospital. However, my baby wasn't moving much the last few weeks and then I was admitted to CPMC to try to induce labor. Before we even got to the pitocin step, you called in the docs for a c-section. I remember clearly looking to you to make sure I had to do that, and you told me, "yes, I called them in." I never met you before, but I somehow completely trusted you. Maybe it was because you had done a home birth yourself but I think it was also because you seemed to really care about me and understand my concerns about medical intervention. When they gave me the option to take a wheel chair to the operating room, you asked me if I wanted to walk. I had no idea how important something as simple as that was to me, but looking back at it afterwards, it was huge. Thank you for caring and doing the little things that you didn't have to do. It was really appreciated! I later found out that when I was stuck in the OR recovery room for many hours because there were no rooms available in the postpartum area, you stuck around and made sure they did not take Jude away. I heard you made sure my son stayed with me, and Vitamin K shot or anything else he needed you would do right there. Thanks again. </span></div>
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<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">With the birth of my second son, 8 months went by before I went up to UCSF to thank that nurse, but I was able to thank her in person. I started asking her about how other people say thank you, and how we could make it easier so after having a baby and you're super tired, you can still find a simple way to say thanks. I started working on </span><a href="http://www.dohje.com/" style="text-decoration: none;"><span style="background-color: transparent; color: #1155cc; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">DohJe</span></a><span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> the following week. I thought you might like to know that you were part of the inspiration for the site. We just launched, so it's not working very well on mobile yet, and we still have a lot we want to improve. But you can check it out at </span><a href="http://www.dohje.com/" style="text-decoration: none;"><span style="background-color: transparent; color: #1155cc; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">www.dohje.com</span></a><span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> and let me know what you think. :)</span></div>
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<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Thanks again for being such an amazing nurse and person.</span></div>
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<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Best,</span></div>
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<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: italic; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Amanda</span></div>
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<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Unfortunately, that letter was sent more than two months ago, and Amanda has not yet received a reply from Laura. Maybe she doesn't often check her messages. Maybe she felt that she didn't need to respond. Maybe it was the wrong email address.</span></div>
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<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">So dropping by the hospital to connect or calling to express your gratitude to a specific caregiver rarely works. And now we know sending a letter via email, even though the address was obtained through management, doesn't guarantee your words and photos will end up in front of the right person. Caregivers are enclosed by so much fortification! And how many times can we honestly expect the average grateful person to try?</span></div>
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<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">What’s the solution? DohJe and a mobile application.</span></div>
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<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-family: Arial; font-size: 14.666666666666666px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Nearly every nurse, doctor, tech and every other person in industry carries a smartphone. There's a tiny crack in the wall surrounding Caregiver City, and we're going to use technology to shine in some gratitude. We’re working on the DohJe mobile app, and if we build it thoughtfully enough, caregivers will see a whole lot more gratitude within their fortress.</span></div>
<br /><br /><br />DohJehttp://www.blogger.com/profile/07879875608000312822noreply@blogger.com0tag:blogger.com,1999:blog-6485185899077035299.post-14060805619936749292013-06-26T12:00:00.000-07:002013-06-26T12:07:36.231-07:00DohJe and the Path to Wisdom<span style="font-family: Georgia, 'Times New Roman', serif; font-size: 15px; white-space: pre-wrap;">As a startup, DohJe is faced with interesting challenges daily. Thus far, we have been self-funded, self-reliant, and happy about it. A few months ago, a fantastic entrepreneur and Stanford graduate, Vanessa Callison-Burch, let Amanda (DohJe CEO) know about an innovative award opportunity. The <a href="http://1440.org/awards/">Wisdom Award</a> is “designed to further develop the great ideas that help people learn and share awareness, wisdom, and compassion.” Vanessa’s endeavor, <a href="http://www.whatmattersnow.org/">What Matters Now</a>, provides websites for people affected by serious illness or injury and was one of three 2012 winners. She urged Amanda to take a chance and apply for the award. We decided to give it a shot.</span><br />
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<span style="font-family: Georgia, Times New Roman, serif;"><span style="font-size: 15px; white-space: pre-wrap;">What comes to mind when you hear the word “Wisdom”? A bent-over elder with silver hair and cryptic answers that all make sense later on in the journey? I have the silver hair, but wisdom is not something I can say I own just yet. Wisdom is more than intelligence and more than experience. Wisdom comes when knowledge and experience meet up with good judgement. As Amanda and I filled out the application for the Wisdom Award, so many truths were brought to light. I've highlighted only a few of the many things we learned during the process.</span></span><br />
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<span style="font-size: 15px; white-space: pre-wrap;"><span style="font-family: Georgia, Times New Roman, serif;"><b>Iterate Until It Hurts. </b> Occasionally, you can write something and it comes out fully-formed, as intended and perfect. But so often, the first draft is only a hazy glimpse of the brilliant idea. It does take several iterations of the same concept to really get to the meat of what you are trying to say, just like my College Prep Comp teacher lectured in high school. However, going over the same bit of text 97 times may be a bit insane. And two perfectionists working together equals many, many, many iterations. The end result is something that we are very happy with, and have used bits of each piece already for other purposes.</span></span><br />
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<span style="font-size: 15px; white-space: pre-wrap;"><span style="font-family: Georgia, Times New Roman, serif;"><b>Collaboration Makes It Better.</b> I am guilty of not sharing responsibility. I don’t share because I like things done a certain way, or because I just don’t trust anyone else to get it done properly. I like control, or the illusion of it anyway. In this award application process I have learned to let go just a little bit. It’s the collaboration of ideas and styles that allow the message to reach a much wider audience, appeal to a larger group, and resonate with the people necessary to take DohJe to the next level. Working with an equally stubborn soul has shaped our vision, our mission, and our daily practices in a dramatic and positive way. Instead of accepting compromise, we strived for unanimous approval and wrote pieces that contain the best of our ideas without any dilution.</span></span><br />
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<span style="font-size: 15px; white-space: pre-wrap;"><span style="font-family: Georgia, Times New Roman, serif;"><b>Writing is Writing.</b> Composing these descriptions and goals for the Wisdom Award has been like writing a song that fits with a particular message. Sometimes you have to dig deep to find the passion, but once it’s found, the process is the same. Writing the song or writing the battle plan or writing an award application is an oscillation between creative and concrete thinking. And again, compromise does not work here. The best writing happens when the entire group is on-board and ready to rock. Good thing Amanda and I were in a band together.</span></span><br />
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<span style="font-size: 15px; white-space: pre-wrap;"><span style="font-family: Georgia, Times New Roman, serif;"><b>Working Remotely Makes It Work. </b> Some of you already know the benefits of working from home, of telecommuting, of conference calls across the country and around the world. But this world is completely new to me. Prior to DohJe, I had always been physically present to do my job. Technology has allowed my friend and I to work on a document simultaneously, all while chatting and arguing and posturing. There was no lag-time between the thought written down and the edits that came after. Back and forth, back and forth, until the words on the screen suited both of our wills. Thanks, technology. We literally could not have done it without you.</span></span><br />
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<span style="font-size: 15px; white-space: pre-wrap;"><span style="font-family: Georgia, Times New Roman, serif;">So what’s the takeaway here? Going through a difficult process almost always proves to be a worthwhile activity. Even if we don’t win this award, the experience has been beneficial, and we now know ourselves and our goals so much the better. I challenge each startup crew, entrepreneur, idealist, and inventor to go through the process of applying for an award or grant, and see for themselves how much better they become. It may be subtle, it may be dramatic, but it will be different and it will be better on the other side.</span></span><br />
<span style="font-family: Arial; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"></span>DohJehttp://www.blogger.com/profile/07879875608000312822noreply@blogger.com0San Francisco, CA, USA37.7749295 -122.4194155000000137.373502 -123.06486250000002 38.176356999999996 -121.77396850000001tag:blogger.com,1999:blog-6485185899077035299.post-17644670301791130582013-05-06T17:01:00.000-07:002013-05-06T17:01:59.246-07:00DohJe: Just In Time for Nurses Week<span style="font-family: inherit;"><b id="docs-internal-guid-275140c7-7c42-8627-85c1-fcec4aea6d8e"></b></span><br />
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<span style="font-family: inherit;"><b id="docs-internal-guid-275140c7-7c42-8627-85c1-fcec4aea6d8e"><b id="docs-internal-guid-275140c7-7c48-e234-d962-1143f04a283c" style="font-weight: normal;"></b></b></span></div>
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<span style="font-family: inherit;"><b id="docs-internal-guid-275140c7-7c42-8627-85c1-fcec4aea6d8e"><b id="docs-internal-guid-275140c7-7c48-e234-d962-1143f04a283c" style="font-weight: normal;"><span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;">You may notice a lot going on in the first couple of weeks in May. Not only do we celebrate </span><a href="http://www.cincodemayodenver.com/" style="text-decoration: none;"><span style="color: #1155cc; font-family: 'Droid Serif'; font-size: 15px; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Cinco de Mayo</span></a><span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"> and </span><a href="http://www.history.com/topics/mothers-day" style="text-decoration: none;"><span style="color: #1155cc; font-family: 'Droid Serif'; font-size: 15px; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Mother’s Day</span></a><span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;">, but these first weeks are also highlighted for our friends and neighbors in the healthcare industry. </span><a href="http://nursingworld.org/nnw" style="text-decoration: none;"><span style="color: #1155cc; font-family: 'Droid Serif'; font-size: 15px; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">National Nurses Week</span></a><span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"> and </span><a href="http://www.aha.org/advocacy-issues/nhw/index.shtml" style="text-decoration: none;"><span style="color: #1155cc; font-family: 'Droid Serif'; font-size: 15px; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Hospital Week</span></a><span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"> help focus our attention on these individuals and institutions that are so important to our communities. Most of us don’t need to be reminded, but plenty of us do forget to say “Thank You”. These amazing people care for us through some of the most significant events in our lives, and now we have an easy way to show our gratitude to them. </span></b></b></span></div>
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<span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;">Meet </span><a href="https://www.dohje.com/" style="text-decoration: none;"><span style="color: #1155cc; font-family: 'Droid Serif'; font-size: 15px; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">DohJe</span></a><span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;">.</span></div>
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<span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;">Imagine you are about to become a parent. You’ve done the research. You think you know what to expect. And then miraculously, brilliantly, your anticipated stranger arrives. Everything you planned for fades into the background and that tiny human is now the star of the show. Household chores and important correspondence alike are gently replaced with hope, swaddled tightly in good intentions.</span></div>
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<span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;">Now imagine you are waking up in an unfamiliar room with bright lights, strange sounds, and a scent of something you almost remember. Oh yeah, that’s what clean and fear and necessity smell like. You were in an accident, and there’s a person above you holding your hand and asking how you’re feeling now. A halo is above this man’s head, and you suddenly feel the urge to embrace him and name your firstborn after him. After several weeks in the hospital, then a couple of months at home, you are back to normal, but there’s this nagging thought that you can’t quite identify.</span></div>
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<span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;">Unexpressed gratitude. That’s the common thread in these examples and probably in your life, too. Crazy, tragic, significant events occur, and we feel so thankful to the people that help us through them. Sometimes, you don’t realize how important it is to say “Thank You” until weeks or months or years pass. Sometimes, you’re ready right away to share this gratitude, but can’t find the deserving recipient! This is the reason that we’ve created DohJe. Now we all have a tool to help find these amazing caregivers and thank them.</span></div>
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<br /><span style="font-family: 'Droid Serif'; font-size: 15px; vertical-align: baseline; white-space: pre-wrap;"></span></b></b></span>DohJehttp://www.blogger.com/profile/07879875608000312822noreply@blogger.com1